Our Technology

Faro Futuro pays special attention to the technological needs of coworkers (professionals, freelancers, start-ups, corporate teams) who carry out their activities with the aid of IT tools.
Faro Futuro offers innovative and advanced workspaces using the best ICT technologies.
All workstations are equipped with a high-performance and stable Internet connection that supports, without bandwidth or security problems, activities such as audio and video conferencing. In addition, for coworkers with special digital needs, customised services are available, ranging, for example, from the activation of dedicated data transmission bands, to connections with external company systems and networks, to audio and video conferencing with room systems, and even to hosting third-party server systems (Housing) suitably configured in their own infrastructure.
The efficiency of the services is guaranteed by an ICT infrastructure designed and built with high reliability standards and architectures to safeguard service continuity and security.
Faro Futuro's ICT infrastructure consists mainly of:

Systems governing the entire infrastructure, configured with central servers replicated on two nodes so as to guarantee the availability of ICT services even in the event of the degradation of one of the two nodes

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The technological infrastructure of Faro Futuro

Faro Futuro's Technological Infrastructure is centrally governed by a high-reliability Cluster (set of systems) with two mirror-image processing nodes and realised with the aggregation of HP Enterprise servers. This architecture, suitably virtualised, implements the load balancing of systems and guarantees the continuity of services in the event of failure of one of the two nodes.

Seven VMs (Virtual Machines) are instantiated on each node, each dedicated to the systems that govern the infrastructure components:

Server for centralised management of ESXi nodes

Server for centralised management of Windows user access, DNS server

Windows Centralised User Access Management Server, Replication DNS Server, File Server

Server for centralised control of the Wi-Fi infrastructure

Server for centralised UPS management

Backup Management Server

Telephone switchboard server

The Cluster is also equipped with

two Synology NAS systems (intelligent storage device for data, images, etc. connected to the network) with a number of hard disks that can be scaled as required.

UPSs that provide the necessary power supply in the event of a power failure to central system racks and network cabinets.

Network infrastructure, based on the structured connection of all workstations and an enhanced wifi link with 18 repeaters; network control, security and management is provided by control systems (Firewall), also replicated on two nodes.

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Network Technology

Faro Futuro's entire building is cabled with a structured network system supporting data transmission, voice and video signals. The architecture is star-shaped with connection distribution points on several floors of the building. The distribution points are connected by Cat.6 (1Gbps) backbones, and each consists of standard cabinets housing the network equipment: Patch Panels and Switches. Each workstation is served by one or more cables, laid in special ducts for connection to the Internet and/or IP telephony.

Internet connectivity is provided by a primary symmetrical FIBRA NGN connection at 500 Mbps (PCR/MCR band), complemented by a second FTTS VDSL 100/30M backup line.

The networking infrastructure is managed by "Fortinet FortiGate 100F" firewalls which, in addition to guaranteeing high levels of data transmission security, allow rapid configuration or reconfiguration of signal distribution (data, voice, video) within the building as required.

Firewalls are also configured in active-active clusters to ensure: load balancing between network nodes and node redundancy

UTM filters are enabled via firewalls on every connection to the Internet: Web filtering, Application Control, Antivirus, SSL inspection.

These filters ensure security when surfing the Internet by filtering and protecting clients from malicious sites and unwanted applications. The results of Google searches are also filtered beforehand by category, in order not to show unsuitable categories through the SafeSearch function. All this in order to guarantee significant levels of security and protection of the data processed by coworkers on their own systems.

Traffic shapers' are also configured to allow a precise allocation of the bandwidth currently available to prevent peaks in network utilisation from penalising users or categories of critical services (e.g. videoconferencing, etc.).

In addition to the wired network system, the Faro Futuro building is equipped with a Wi-Fi infrastructure consisting of 18 access points, dual radio 2.4/5Ghz EnGenius brand, distributed and installed on the various floors and managed centrally via the "EnGenius ezMaster" system resident on the central infrastructure.

Through these network facilities, it is possible to offer, at the coworkers' request, dedicated data transmission bands and VPN (remote access or site-to-site) connections to external third-party systems or networks.

Faro Futuro's entire infrastructure can host and configure its own coworker's servers (Housing service) on request, possibly reserving dedicated portions of bandwidth for access to these systems.

VoIP switchboard, with ten external lines, also protected by firewalls, capable of managing up to 1000 extensions.

A videoconferencing system based on the Avaya Spaces platform integrated with the Avaya Scopia Room System for events requiring large-scale conferences and multimedia support; Faro Futuro's conference room is equipped with on-premise hardware featuring a high-definition large-screen projector, microphones, cameras, speakers with Hi-Fi speakers and a stable, dedicated Internet connection.

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Technology for Audio and Videoconferencing Services

Faro Futuro's videoconferencing services are provided with the Avaya Spaces platform that can be integrated with the Hall System Avaya Scopia for events requiring large-scale conferences and multimedia support. To this end, Faro Futuro's conference room is equipped with on-premise hardware including a large screen high definition projector, microphones, cameras, speakers and a stable, dedicated Internet connection.

The Avaya Spaces sw platform is a cloud application for meetings and team collaboration that integrates voice, video, tasks, content sharing and more into a single application accessible from any device and any location

This platform allows you to organise virtual rooms called 'Space', in which you can perform the following activities:

Group chat between participants with the possibility of sharing files

Posts visible to all participants in the room

Allocation of activities among room participants

Video and Audio Conferences (up to 500 participants)

The system is accessible from different platforms such as:

RTC Web Protocol (Google Chrome or Firefox)

Native application for iOS and Android

Avaya Scopia room system

SIP call (audio only)

Some additional functions made available during the conference are:

Screen Sharing (only available from PC or Mac)

Both public and private real-time chat with individual participants

Conference registration

File Sharing

The on-premise room hardware system is available on the 4th floor in the conference room. The Avaya Scopia system enables video conferencing with high video and audio quality thanks to the two wide-angle cameras that provide 12x optical zoom and 1080p 60 fps video quality and the two microphones with radial coverage of up to 3 metres

The system is controlled via a physical remote control or via the Avaya Vantage device with the 'Avaya Collaboration Control' application.

The two cameras are of the PTZ type that can be controlled either by remote control or by application via a joystick (physical or virtual) and the use of definable framing presets.

For audio delivery, the system is connected to the audio system consisting of:

Bose speakers

Mixer

Amplifier

For audio conferences in the 'Suite il Faro' meeting room, an Android desktop phone is available, with a touchscreen interface optimised for audio conferences of up to 5 participants and equipped with an integrated 3-microphone system with radial coverage of up to 6m and background noise reduction.

Smart TVs connected to the general network

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GSM expanders for better mobile network reception in less exposed environments.

Faro Futuro coworking spaces customised offices Bari Puglia

The entire complexity and technological articulation of Faro Futuro is totally transparent to the 'coworker' end user, since the configurations, activations and management of the services are carried out by Faro Futuro's internal Specialised Support. Only for services requiring interfacing with external non-public systems (connection to company servers and management of systems in Housing) is technical collaboration required in the activation phase only.
Faro Futuro's ICT Specialist Support, upon request, offers coworkers both first- and second-level support services, the latter for problems requiring specialised networking and server system skills.

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